Order Tracking

Use this page to check the status of your order and shipment information.

1. How to Track Your Order

After your goods are shipped out, we will send you the tracking number, bill of lading or airway bill via email. You can track your shipment on the official website of the shipping carrier.

2. Order Status Definition

• Order Confirmed: We have received your deposit and the order is scheduled for production.
• In Production: Your products are under manufacturing, mould making or assembly.
• Quality Inspection: Goods are being checked before packing.
• Packed & Ready for Shipment: Goods finished and waiting for carrier pickup.
• Shipped: Cargo has been dispatched from our factory. Tracking information available.

3. Tracking Information Update

Tracking data may not update immediately after shipment. It usually takes 1–3 working days for the carrier system to refresh the logistics records.

Sea freight orders will have bill of lading information once the vessel is loaded.

4. No Tracking Information Found

If you cannot find logistics updates after 3 working days, please email us with your order number. We will verify with the shipping agent and reply to you quickly.

5. Delivery Issues

If your package is delayed, stuck at customs or lost in transit, please contact us. We will provide supporting documents to assist you for investigation or claim.

6. Contact Us

Please send your order number to our email: 672522122@qq.com for any order tracking inquiry.