Delivery Policy

Please review our delivery terms before placing your order. Delivery time, freight and risks will be confirmed before production.

1. Shipping Methods

We support sea freight, air freight and express delivery according to customer requirements. You can choose the shipping method after confirming the order quantity.

2. Lead Time & Delivery Time

Production lead time will be quoted separately for each order. After goods are ready, delivery time depends on your selected shipping method and destination country.

We are not responsible for delays caused by customs inspection, bad weather, port congestion or other force majeure events.

3. Freight & Cost Responsibility

Freight cost is usually borne by the buyer unless we sign a special agreement. All customs duties, import taxes and local clearance fees at destination are the buyer’s responsibility.

4. Shipment Tracking

Once goods are dispatched, we will send you the tracking number or bill of lading information. You can track your shipment on our Order Tracking page.

5. Goods Damage & Loss During Transit

Please inspect packages immediately upon arrival. If damage or shortage occurs during transportation, buyers must file claims with the shipping carrier. We will provide supporting documents to assist you.

6. Delivery Address

Please provide complete and accurate delivery address, contact name and phone number. Additional cost will be charged if address is wrong or recipient cannot receive the parcel.

7. Contact Us

If you have any questions about delivery, please contact our sales team via email: 672522122@qq.com